All active participants receive an annual overview of their accrued pension entitlements and all pensioners receive an annual overview that they can use for their tax declaration.
It goes without saying that our employees ensure that the pensions are paid each month. That is always on the 20th day of the month, unless this is not a normal working day. In that case, the pension is paid on the next working day. We can only pay the pension into an account with a local bank or with an ING Bank account if the pensioner lives in the Netherlands.
Our employees regularly organize information meeting about subjects such as the pension plan, taxation, etc. They will gladly respond to questions you may have about your pension. Under the contact page you will find the contact info of our customer service.